So, they move me to a separate room where I'm all alone. No biggie; actually a smart move on their part. I wait 15 minutes, then a nurse shows up with two pieces of paper. One is a prescription for Tamiflu (the treatment for swine flu). The other is an order, so I can go to the hospital and get tested for the swine flu. She instructs me to start taking the medicine immediately, without waiting for results. Also a decent idea, IF ONLY I HAD THE FRIGGIN FLU!!! I was livid. I looked at her in disbelief, and said "Do you realize that not ONE person has asked me about my symptoms, or examined me or assessed me?" She had nothing to say for about 10 seconds. Then she looks down, and says that her papers say I've had a fever and cough. WRONG! No fever you ding-dongs. I proceed to tell her (she still hadn't asked) what my symptoms were, and the history of this particular illness. I told her that what I needed was actually an antibiotic. She went back to talk to the doctor (who still wouldn't see me, I think she's afraid of swine flu), only to come back and say tough stuff. No antibiotic, but we will add a strept screen to your lab orders. Well, thanks alot. Thanks for your superb care, and listening to your patients. I asked where I was supposed to go for these tests, since they couldn't do them. Oh, just the hospital. No biggie she says, just register as an outpatient. I was beyond livid at this point. It was such horrible care. I hope and pray I NEVER give such inadequate care to a patient of mine.
So I get in my car still fuming. I drive my fuming self right on over to some place called "Doctors Care". It's an urgent care center, and I'm now in love with that place. I see this fabulous man named Dr. Rogers, who has been a pediatrician and family doctor for over 45 years. He comes in, and first asks me about all my symptoms. NOVEL idea there. He then looks in my throat and eyes, and informs me I have a strept infection. Such a shocker. He then looks in my ears, and says I have ear infections. And then this kind and amazing man gives me a prescription for an antibiotic. Thanks for doing an assessment and listening to me. I feel better already, after just three doses of Amoxicillin.
I know and understand that the H1N1 flu is serious, and can be life threatening. I get it. I don't get a refusal to listen to your patients, or to assess them. That's just unacceptable.